Orders & Shipping
Where do you ship from?
All Aether Theories pieces are shipped from Milan, Italy.
Do you ship internationally?
Yes. We offer international shipping with tracking. Shipping costs and delivery options are calculated at checkout according to destination.
How long will it take to receive my order?
Unless otherwise stated on the product page, please allow 2–5 business days for processing, plus delivery time.
Will I have to pay customs or import taxes?
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.
Payments & Pricing
Which payment methods do you accept?
We accept the secure payment methods available at checkout.
Do you offer installment payments?
Not at the moment.
Why are Aether Theories pieces priced as luxury jewelry?
Each piece is handcrafted in 925 sterling silver using labor-intensive techniques and produced in limited quantities. Our pricing reflects craftsmanship, material value, and artistic integrity.
returns & repairs
Do you accept returns?
Due to the handmade and often made-to-order nature of our pieces, all sales are final.
What if my order arrives damaged or incorrect?
Please contact [your email] within 3 days of delivery, including your order number and clear photographs.
Do you offer repairs?
Yes, where possible. Please contact us with photographs and a short description of the issue.
sizing & custom requests
How do I choose the right ring size?
Measure the inner diameter of a ring you already wear on the intended finger, or measure the finger directly. If you are unsure, contact us before purchasing and we will help guide you.
Can rings be adjusted?
Where possible, rings can be adjusted after purchase according to your measurements. Feasibility depends on the design. If you need a specific size, please include your request at checkout or email us with your order number after placing your order.
Do you accept custom requests?
Occasionally, yes. If you have a specific request, contact us and we will let you know whether it aligns with our process.
materilas & care
What materials are your pieces made from?
All pieces are handcrafted in 925 sterling silver. Any additional materials, such as pearls, will be listed on the relevant product page.
Will my jewelry tarnish?
Sterling silver naturally oxidizes over time, especially when exposed to air, skin, and moisture. This is a normal characteristic of the material.
How should I store my piece?
Store your piece in a dry place, ideally in its pouch, away from humidity and direct sunlight.
general
Is each piece unique?
Yes. Every piece is handcrafted by hand, and variations are part of its character.
Can I visit the studio?
Aether Theories currently operates as an online atelier.